Cyprus based mostly buying and selling platform and tech options supplier Match-Commerce Applied sciences has unveiled quite a lot of enhancements made throughout the month of December 2023 to its Match-Dealer multi-asset buying and selling platform, which embody an array of options tailor-made for FX and CFD brokers.
Match-Dealer’s December enhancement is concentrated on elevating the monetary administration expertise for merchants, providing expanded transaction visibility, blockchain verification for crypto transactions, and improved cost gateway shows, all throughout the Match-Dealer platform’s Finance Tab.
Enhanced monetary administration within the Match-Dealer platform
This December, Match-Commerce launched a sequence of great enhancements within the Finance tab of its Match-Dealer platform, considerably increasing its capabilities:
- Prolonged transaction vary: Customers now have entry to all transactions, together with these in pending, awaiting affirmation, rejected, failed, and refunded statuses, relatively than being restricted to accomplished transactions (standing DONE).
- Blockchain transaction verification: We offer the power to confirm their standing immediately within the blockchain for cryptocurrency transactions.
- Fee gateway show: Customers can now view the title and icon of the cost gateway used.
- Enhanced filtering: We now have improved info administration by introducing filters, making information evaluation simpler.
- Actual-time information updates: Data within the tab is now routinely up to date, eliminating the necessity for guide web page refreshes.
These enhancements intention to extend the usability and effectivity of economic transaction administration on the platform, providing merchants faster and extra intuitive entry to very important info.
Advantages for Brokers:
The principle benefit of those enhancements is the centralization of all monetary info immediately on the Match-Dealer platform. Buyers not have to navigate to our Consumer Workplace to acquire transaction info in numerous statuses. Entry to the complete spectrum of deposit and withdrawal information by the Match-Dealer platform considerably accelerates and simplifies monetary administration. The elevated transparency and ease of transaction information evaluation, coupled with real-time automated updates, interprets into comfort and effectivity in monetary administration. Notably, this enhancement marks the ultimate switch of key functionalities from the Consumer Workplace for merchants to the Match-Dealer platform. Now, merchants can take pleasure in a complete buying and selling toolkit in a single utility, together with options beforehand moved like ‘Edit Profile’ and ‘Change Password’.
Withdrawal cancellation characteristic on the Match-Dealer platform
This December, we launched a brand new characteristic that permits merchants to cancel withdrawal requests immediately from the Match-Dealer platform. Within the ‘Finance’ tab, we’ve added a ‘Cancel’ button for every withdrawal request within the ‘Awaiting Affirmation’ standing. This button initiates the precise withdrawal’s cancellation course of. If a consumer cancels a request, Brokers will discover this replace within the CRM system, with the withdrawal marked as ‘Cancelled by consumer’, whereas the consumer will see the withdrawal standing modified to ‘Cancelled’.
Advantages for Brokers:
This characteristic allows the swift cancellation of withdrawal requests, which is essential in circumstances the place the withdrawal type has been incorrectly crammed out, comparable to coming into the incorrect account handle. This permits Brokers to keep away from unintended transactions to incorrect addresses, thereby eliminating the danger of fund loss. Furthermore, cancelling a withdrawal request routinely releases frozen funds, which might be critically necessary in conditions of inadequate margin within the buying and selling account.
Introducing a password preview characteristic throughout the Match-Dealer platform
At Match-Dealer, we’re continually striving to boost our customers’ experiences. In response to their wants, we’ve carried out a password preview characteristic throughout all areas of the platform the place password entry is required.
Advantages for Brokers:
The brand new password preview perform provides customers elevated accuracy throughout login, considerably decreasing the danger of enter errors. This streamlines the login course of and might positively affect consumer conversion by enhancing their general expertise with the platform. With this enchancment, Brokers can anticipate enhanced buyer satisfaction, which is significant in constructing lasting relationships.
Copying open positions when beginning a Social Buying and selling subscription
This December, we’ve additionally launched a brand new characteristic that permits customers to repeat the open positions of a Cash Supervisor in the intervening time of beginning a subscription. When a consumer decides to subscribe to a brand new Cash Supervisor, an inventory of the presently open positions will likely be displayed upon opening the window so as to add a brand new subscription. Novice traders now have the choice to decide on whether or not they need to copy these positions at market costs. This new performance is elective and tailor-made to the wants of every Cash Supervisor.
Advantages for Brokers:
This characteristic supplies merchants with direct perception into the open positions of the chosen Cash Supervisor on the time of subscription. It allows a extra exact analysis of the funding technique and helps in making an knowledgeable determination about whether or not to begin copying it. Furthermore, with only one click on, merchants can copy all of the presently open positions of that Cash Supervisor, simplifying the funding course of.
Setting Take Revenue for Social Buying and selling subscriptions
Just like the Most Loss possibility, merchants can now set a Take Revenue worth for his or her complete subscription when following a brand new Cash Supervisor. As soon as this preset revenue goal is reached, all open transactions will likely be routinely closed, and the subscription will finish.
Advantages for Brokers:
The power to set a Take Revenue for your complete subscription provides merchants the facility to exactly outline the revenue degree they intention to attain by copying the technique of a Cash Supervisor. This characteristic significantly simplifies subscription administration by eliminating the necessity for fixed monitoring. As soon as the set revenue goal is reached, the subscription routinely closes, offering merchants with larger comfort and management over their investments.
Enhancing the drag&drop performance within the Market Watch of the Match-Dealer platform
We’ve carried out a vital enchancment for desktop customers concerning the activation of the image order change perform in Market Watch. With this replace, the drag&drop characteristic, which permits for rearranging the order of symbols, now prompts considerably sooner in net model. This simplification makes customizing the image listing intuitive and hassle-free.
Advantages for Brokers:
Our newest enhancement in Market Watch considerably improves consumer ergonomics, making the interplay with the device extra intuitive and fulfilling. The convenience with which customers can now modify the order of symbols immediately interprets to a constructive expertise utilizing the platform. This performance not solely simplifies desire administration but additionally boosts general consumer satisfaction, which is vital to sustaining their loyalty and curiosity within the Dealer’s platform.
Setting minimal subscription quantities for Cash Managers
Brokers now have the power to set a minimal subscription quantity for every Cash Supervisor on their platform. As soon as this quantity is established, merchants won’t be able to subscribe to a specific Cash Supervisor’s companies with an quantity decrease than the required minimal.
Advantages for Brokers:
This characteristic grants Cash Managers larger management and suppleness in managing their companies, permitting them to set minimal funding quantities that align with their portfolio administration technique. Such customization of subscription situations not solely enhances the enchantment of their choices to potential traders but additionally permits for a greater alignment with the expectations and desires of shoppers.
Dogecoin and XRP Deposits at the moment are accessible for Match2Pay customers
We’re regularly in search of new methods to boost cost experiences within the quickly evolving world of cryptocurrencies. This December, we’re excited to announce the addition of Dogecoin and XRP to our supported foreign money listing, considerably growing the flexibleness and comfort of the cost course of.
Advantages for Brokers:
This new characteristic permits our companions to supply their shoppers a broader vary of deposit choices, a vital consider attracting and retaining a buyer base. Furthermore, due to the low transaction charges and quick switch speeds of Dogecoin and XRP, our customers can take pleasure in minimized deposit prices. This innovation not solely simplifies monetary operations but additionally contributes to attracting new shoppers who’re on the lookout for various and environment friendly cost strategies.
New “Swap Multipliers” characteristic within the Match-Dealer Administrator
This December, we additionally launched a “Swap Multipliers” characteristic within the Match-Dealer Administrator panel, enabling Brokers to flexibly handle swap multipliers for various days of the week. Within the newly added “Swaps” tab in group settings, Brokers can now simply configure swap multipliers to swimsuit their wants. This performance, as an example, permits the elimination of swap prices throughout weekends, as an alternative providing the choice of tripling swap prices on a particular day of the week.
Advantages for Brokers:
The brand new “Swap Multipliers” characteristic within the Match-Dealer panel supplies Brokers with considerably larger management over the swap charging course of. The pliability in setting multipliers for various days of the week allows brokers to raised tailor charging schedules to the distinctive traits of every instrument, resulting in extra environment friendly threat administration.
Enhanced transparency in charge show within the Match-Dealer platform
This December, we launched a major improve in how charges are displayed within the Match-Dealer platform’s cost system, encompassing two key adjustments:
For Deposits: If processing or deposit charges are set within the settings of a specific cost gateway, these charges will now be clearly displayed throughout the Match-Dealer platform, together with the online quantity beneath. This ensures customers are absolutely conscious of any extra prices incurred throughout transactions.
For Withdrawals and Deposits: In circumstances the place processing or deposit/withdrawal charges are configured within the gateway settings, these charges will likely be routinely deducted from the “Quantity” displayed, offering a clearer, extra correct view of the transaction.
Advantages for Brokers:
Incorporating charge transparency establishes Brokers as dependable and investor-friendly platforms, strengthening belief amongst customers. This clear visibility of charges allows shoppers to make knowledgeable selections, selecting probably the most appropriate cost gateway for his or her transactions. This method can improve consumer satisfaction and loyalty, as customers respect the simple and user-centric method to monetary dealings.
Enhanced “Share My Commerce” performance on the Match-Dealer Platform
We’ve carried out a major replace to the “Share My Commerce” characteristic on the Match-Dealer platform. We’ve enhanced the graphics shared by customers, incorporating very important details about the purpose dimension distinction between the opening and shutting costs of transactions. This innovation supplies merchants with a further degree of study, making it simpler to evaluate the efficiency of their closed positions and enabling them to share their buying and selling methods with the investor neighborhood.
Advantages for Brokers:
This enhancement allows a extra detailed market evaluation by exactly monitoring the value vary of closed positions. This performance is especially useful for Cash Managers, who can showcase their funding outcomes and promote their companies amongst present and potential subscribers. This replace is one other method to promote the Dealer’s platform and entice each skilled Cash Managers and novice merchants. In consequence, this new characteristic can successfully improve the platform’s visibility and curiosity throughout the investor neighborhood.
High quality connection monitoring within the Match-Dealer cellular app
Customers of the Match-Dealer cellular app can now simply monitor the standard of their web connection due to a brand new characteristic. Just like the desktop model, we’ve launched an choice to verify the precise ping worth. To make use of this characteristic, navigate to the ‘Account’ tab and faucet on the connection high quality indicator situated on the high of the display screen.
Advantages for Brokers:
This new characteristic permits for straightforward monitoring of connection high quality with out the necessity for exterior instruments, which is especially helpful in conditions the place there is likely to be delays in putting orders. The power to rapidly determine potential connection points allows efficient administration and minimizes operational threat. Moreover, elevated transparency and the power to successfully handle web connection high quality doubtlessly contribute to improved consumer satisfaction and retention on the platform, which is essential for sustaining market competitiveness.
Altering the tab naming in our Foreign exchange CRM
In our dedication to repeatedly enhancing the consumer interface, we’ve modified the tab naming in our Foreign exchange CRM. ‘Audit Logs’ have been renamed to ‘CRM Audit Logs’ and ‘System Logs’ to ‘Consumer Logs’.
Advantages for Brokers:
These adjustments within the CRM tab naming are important as they extra precisely replicate their content material. This makes information administration extra intuitive and environment friendly for customers. Brokers can now discover the mandatory info extra rapidly and simply, main to raised administration and customer support.
Enhancing the Subscription Price calculation in our Social Buying and selling resolution
In our Social Buying and selling resolution, we’ve launched a change in how subscription charges are calculated. Now, the charge is charged instantly upon subscription activation. If the subscription is terminated earlier than the set interval ends, the distinction in charges will likely be refunded to the dealer’s account.
Advantages for Brokers:
With this variation, traders pay the subscription charge just for the precise period of copying transactions from a Cash Supervisor. This eliminates pointless prices in case of an early termination of the subscription. Consequently, this results in larger transparency and equity in billing.
Enhancing information presentation within the Match-Dealer Supervisor App
In our ongoing effort to enhance options for Foreign exchange Brokers, we’re targeted on enhancing consumer expertise. In December, we carried out a major replace to the Match-Dealer Supervisor app, introducing a thousand separators in chosen tables and views. Beforehand, numerical information with out separators could possibly be difficult to learn. This new information presentation format considerably improves readability, facilitating a fast understanding of the values.
Advantages for Brokers:
This replace significantly enhances consumer experiences, making interactions with the app extra intuitive and fulfilling. Using a thousand separators accelerates and simplifies the studying and interpretation of huge numbers. Moreover, tailoring information shows to consumer preferences demonstrates our dedication to assembly the wants and expectations of our shoppers.
Enhanced Navigation in Match-Dealer Supervisor App
We now have launched a brand new characteristic within the Match-Dealer Supervisor app aimed toward simplifying the navigation. Now, customers can immediately entry the detailed view of a consumer’s account from the Lively Orders, Orders, and Closed Trades tabs, just like the performance within the Positions tab. Double-clicking on any row in these tabs opens a window with the consumer’s information, and the consumer view routinely adjusts to the tab from which the transition was made.
Advantages for Brokers:
This innovation considerably enhances the effectivity and pace of navigation throughout the app, facilitating entry to detailed details about dealer’s accounts. The power to immediately navigate to the related tab of a consumer’s account from completely different app sections significantly improves the consumer expertise, making managing and reviewing info extra simple. This enhancement elevates the standard of service and operational effectivity for Brokers, enabling them to function extra rapidly and intuitively throughout the app.
“DisableTrading” Function in Match-Dealer Administrator
Within the Match-Dealer Administrator, we’ve carried out a brand new “disableTrading” possibility throughout the image configuration for teams. This characteristic permits Brokers to swiftly disable buying and selling on particular symbols whereas nonetheless offering shoppers with entry to the present costs of those devices.
Advantages for Brokers:
The introduction of the “disableTrading” possibility considerably simplifies the method of managing commerce entry to chose symbols. Brokers achieve elevated effectivity and suppleness of their administration, enabling higher adaptation to altering market situations and consumer wants.
