BaFin appoints particular consultant for Deutsche Financial institution AG as a result of customer support disruption

On 29 September 2023, the German Federal Monetary Supervisory Authority (BaFin) appointed a particular consultant for Deutsche Financial institution AG.

The particular consultant is tasked with monitoring the financial institution to make sure that it shortly and comprehensively resolves the disturbances affecting the retail banking enterprise of its Postbank and DSL Financial institution branches.

The particular consultant will report usually to BaFin. They’ll give attention to guaranteeing that the financial institution processes its clients’ orders inside an inexpensive time and that it shortly works by way of its backlog of excellent buyer orders.

BaFin has taken this measure to guard the collective pursuits of shoppers.